Monday, 5 September 2016

How to Make an Insurance Claim from any Life Insurance Company in India?

A person opts to take an insurance policy for protection and security of finance when it is needed the most. There are a number of insurance plans like Term Insurance, Whole life policy, Endowment, ULIP and money back plan from which a person can choose which ones to buy depending on his current and future financial needs.



For e.g. A person may opt for a Term Insurance plan to safeguard his future financial need in case of sudden death or he might opt for a pension plan to get regular income after retirement.


Insurance need varies from one individual to another. ULIP plans have gained a lot of significance among younger generation because it involves insurance plus returns on investments made in shares, bonds, etc. Parents may opt to invest in child plans in order to safeguard the future of their children like education needs; marriage needs etc. Thus, it becomes critical for the insured to understand the claim process in order to gain benefits from life insurance policies.

Understanding Life Insurance Claims –



There two types of Insurance claims are contestable and non-contestable. Let us understand them better:

Contestable claim

A contestable claim refers to where the life policy is less than 2yrs when the insured dies. Here the insurance company has every right to investigate the validity of the original application for any reason the policy was not issued. If a valid reason is found, then the policy will be canceled and the premium paid is refunded with no payment of death benefit.

Non-Contestable claim – 

Under this the claim cannot be investigated by the insurer because the policy is 2yrs old. Here the claim will not be paid immediately but after specific documentations are submitted by the beneficiary.

What can delay a life insurance claim?

Claim process might get delayed if there are no supporting documents needed or when someone goes missing, or there is no death certificate.

How to make an Insurance claim?

One of the most important services that life insurance companies can provide to its customers is the claim settlement. Following are some of the points that are important while claiming an Insurance policy –

1)     A person needs to fill up a claim form and contact their financial advisor from whom the policy is bought.
2)    Inform the Insurance Company in writing with complete details of the policy and also a copy of the policy for better clarity.
3)    Need to submit the photocopies of all the documents needed like Death Certificate, Medical reports, Police FIR, reports of illness, etc.
4)    It is also important to intimate the beneficiary about the existence of the life cover with the benefits and help them in claiming the insurance cover.

How is the Life Insurance proceeds received after claimant?

Life Insurance proceeds are often paid in lump sum cash. The majority of beneficiaries opt for this option to understand where the money was spent or invested. Also, when the proceeds are paid in lump-sum, there is no Income tax levied on the claim money.

Another way of receiving the claim would be through a settlement option. There are a number of settlement options available to the beneficiary. A settlement option comes into light when a recipient is unable to handle the lump-sum amount, or the policyholder himself has chosen a settlement option at the time of purchasing the policy.

Thus, when a subscriber buys an insurance cover, it is imperative to keep in mind the following points –
1)    To know his financial needs to understand which policy to buy.
2)    To Understand the claim process
3)    To identify and educate his beneficiaries the process of how to make an insurance claim

4)    To educate and understand the process of receiving the claimant.

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